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Tips for Applying

Tips for Applying

There are currently no work coach vacancies available. However please check back again in mid February as we anticipate further vacancies will be available around this time.

Process Overview

DWP adapted it’s recruitment process for the Work Coach roles in September 2020. If you have applied for a Work Coach role since September 2020, the process set out below will be familiar to you. If this is your first application for a Work Coach role but you have applied for other jobs in DWP, you will notice some differences to the usual DWP recruitment process.

Here's what you need to know about the application process: -

Application Form

Sifting Form

Pre-Recorded interview

A DWP employee with their hearing dog.

A DWP employee with their hearing dog.

Reserve List

Successful candidates not offered a role will be placed on a reserve list which will be held for up to 3 months. The reserve list will be used to offer future vacancies arising in your preferred locations. These further posting offers will be made in strict merit order.

Please note that if you have applied for Work Coach vacancies advertised from September 2020 through to January 2021 and have been advised that you are on a reserve list, you need not apply for the new vacancies unless your location preferences have changed. If you have not yet received an outcome for an application for Work Coach vacancies advertised during this period, you may wish to apply for the current vacancies in the meantime.

Vetting Guidance

When an offer of employment is made to you, there are some additional requirements that must be completed satisfactorily before you can start. The additional requirements are known as pre-employment or vetting checks and you must satisfy the requirement to prove your identity and your right to work in the UK and the Civil Service initially. When you successfully pass this first stage, further checks are undertaken to confirm criminal records, health and employment history.

You will need to provide DWP with various documents to prove who you are and where you live. Please ensure that you do so within 48 hours of the request for documents coming through to you. Please note that if you do not provide the appropriate documentation within the timescales, your application may be withdrawn. If you experience any problems with your documentation, please do not hesitate to contact us

Location preferences

There are a number of roles available across various locations in the UK and we need to know which locations would be best for you if we make you a job offer.

As part of the application process, you will be asked to choose up to 5 location options (from those available in the vacancy) telling us where you would prefer to work if you are successful. In many of our vacancies, some of the site locations that are close to each other have been linked under one main location (cluster). If you do not see the specific site you are looking for in the City/Town section of the advert, please check the Jobcentre locations section as it may be available as part of a cluster. Please note that when you state a preference for a cluster location, you may be posted to any of the linked locations within that cluster.

Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles here.

Job offers made for the Work Coach roles will be in merit order and there is a possibility that your preferred locations may no longer available depending on your position on the merit list. If none of your location preferences remain at the point we make a job offer, DWP may offer you a role from available locations within a reasonable daily travelling distance of your home.