Make a Difference.
Become a Work Coach.

Make a Difference.
Become a Work Coach.

About DWP

Thank you for showing an interest in our Work Coach vacancies. This site will give you everything you need to know about the roles and how to apply.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. We are the UK's biggest public service department and administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.

DWP is committed to being an equal opportunities employer and we aspire to being the most inclusive employer in the United Kingdom.

Karen Gosden, Area Director, Work and Health Services (Central and Wales).

Our Responsibilities

  • Encouraging people to work and making work pay.
  • Encouraging disabled people and those with ill health to work and be independent.
  • Providing a decent income for people of pension age and promoting saving for retirement.
  • Providing value for money and reducing levels of fraud and error.

"DWP is a fantastic department to work for. I spent the majority of my career in the Home Office and moved over to DWP three years ago. I am really passionate about the purpose of the organisation and the influence I can have on the welfare agenda. It's front line delivery with very real outcomes for citizens."

Head shot photograph of Preeta Ramachandran, Group Director, Work and Health Services, South East England.

Preeta Ramachandran

Group Director, Work and Health Services, South East England

"I am incredibly proud of what our Work Coach teams achieve each day, striving to ensure that our customers are able to access the support they need, giving them the tools, confidence and encouragement they need to move into work. I wish you every success with your application."

Head shot photograph of Photo of John Paul Marks, Director General of Work and Health Services.

JP Marks

Director General of Work and Health Services

Our Priorities

  • Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment.
  • Increase saving for, and security in, later life.
  • Create a fair and affordable welfare system which improves the life chances of children.
  • Deliver outstanding services to our customers and claimants.
  • Transform the way we deliver our services to reduce costs and increase efficiency.


DWP provides services that embrace diversity and promote equality of opportunity.

As Disability Confident Leaders, we will offer disabled people an interview if they meet the minimum criteria for the role.

We will not tolerate discrimination on the grounds of gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, HIV positivity, working pattern, caring responsibilities, trade union activity, political beliefs or any other grounds.

DWP is recognised as a Disability Confident Leader demonstrating the departmental commitment to attracting, recruiting and retaining disabled people, and supporting them in achieving their full potential.

Disability Confident Leader Logo